Complaining is a positive action, it shows that you care and want to facilitate change. There is huge room for improvement at Extra Foods and perhaps this string will generate positive change.
The Extra Foods in my town is managed much better that the Extra Foods in Fernie, it also is a much larger town. Perhaps good service is an urban attribute.
People live in Fernie for the recreation, the beauty, the wilderness and all its outdoor amenities; WORK has not been a priority, just a necessity.
The urban character of Fernie will continue to be slow, I suggest lowering your service expectations and enjoying Fernie for what it is.
