Front Desk Supervisor – Lizard Creek Lodge
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April 8, 2011 at 4:44 pm #11887snowvalleyParticipant
Lizard Creek Lodge and Condominiums is seeking a career oriented individual to join our Hotel team.
Responsibilities:
Ensuring the smooth daily operation, while maintaining high levels of guest service
Maintaining communication within the department, the hotel, and the company
Balance the daily cash float
Maintaining a safe and hazard free working environment
Working shifts as business levels dictate
Performing all other duties as assigned
Manage the weekly schedule according to labour budget
Oversee training and performance of 4-8 associates
Duty Manager shifts and responsibilities as assigned
Practice room yield management, to ensure maximum profitability of overall operations
Monitoring inventory, room types, and categories
Ensure that the operational budget is adhered to and all costs are controlled
Ensuring the safety and well being of our guests and co-workers by having a working knowledge of crisis and emergency procedures
Other reasonable duties as assigned.Qualifications:
Demonstrate exemplary customer service skills
Possess a keen eye for detail
Exceptional organizational skills
Strong communication skills both verbal and written
A good knowledge of Microsoft Word, Excel and Outlook
Excellent leader and coach, who has a passion to bring out the best in their teammates and themselves
Good problem solving abilities
Minimum 1-2 years working within a customer service environment
Previous supervisory/management experience is an assetWage will be commensurate with experience.
Please submit your resume via
– email ?¢‚Ǩ‚Äú carson@lizardcreek.com,
– Fax ?¢‚Ǩ‚Äú 250-423-2058, Attention: Carson McClelland,
– Drop off at 5346 Highline Dr. Fernie Alpine Resort ?¢‚Ǩ‚Äú Attention: Carson McClelland.
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