Front Desk Supervisor – Lizard Creek Lodge

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    • #11887
      snowvalley
      Participant

      Lizard Creek Lodge and Condominiums is seeking a career oriented individual to join our Hotel team.

      Responsibilities:

      Ensuring the smooth daily operation, while maintaining high levels of guest service
      Maintaining communication within the department, the hotel, and the company
      Balance the daily cash float
      Maintaining a safe and hazard free working environment
      Working shifts as business levels dictate
      Performing all other duties as assigned
      Manage the weekly schedule according to labour budget
      Oversee training and performance of 4-8 associates
      Duty Manager shifts and responsibilities as assigned
      Practice room yield management, to ensure maximum profitability of overall operations
      Monitoring inventory, room types, and categories
      Ensure that the operational budget is adhered to and all costs are controlled
      Ensuring the safety and well being of our guests and co-workers by having a working knowledge of crisis and emergency procedures
      Other reasonable duties as assigned.

      Qualifications:

      Demonstrate exemplary customer service skills
      Possess a keen eye for detail
      Exceptional organizational skills
      Strong communication skills both verbal and written
      A good knowledge of Microsoft Word, Excel and Outlook
      Excellent leader and coach, who has a passion to bring out the best in their teammates and themselves
      Good problem solving abilities
      Minimum 1-2 years working within a customer service environment
      Previous supervisory/management experience is an asset

      Wage will be commensurate with experience.

      Please submit your resume via
      – email ?¢‚Ǩ‚Äú carson@lizardcreek.com,
      – Fax ?¢‚Ǩ‚Äú 250-423-2058, Attention: Carson McClelland,
      – Drop off at 5346 Highline Dr. Fernie Alpine Resort ?¢‚Ǩ‚Äú Attention: Carson McClelland.

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